1. Introduction
Ishi Solar is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you provide when contacting us or filling out forms.
- Financial Information: Bank account details, credit/debit card information, or other payment details, if applicable.
- Technical Information: IP address, browser type, and usage data collected through cookies and analytics tools.
- Sensitive Personal Data or Information (SPDI): As per the Information Technology Act, 2000, SPDI includes passwords, financial information, health-related details, biometric data, etc.
3. How We Use Your Information
We use the collected data for the following purposes:
- To provide and maintain our website and services.
- To respond to inquiries and offer customer support.
- To process transactions and payments.
- To send important updates, promotional content, and marketing materials.
- To improve our website functionality and security.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. However, we may share data with:
- Service providers assisting us in business operations (under confidentiality agreements).
- Legal authorities if required by law.
- Third parties in case of a merger, acquisition, or asset sale.
5. Data Retention
We retain personal data as long as necessary for legal, regulatory, and business purposes. Upon request, we will delete or anonymize your data unless required to retain it by law.
6. Security Measures
We implement industry-standard security practices, including ISO/IEC 27001 compliance, to protect user data from unauthorized access, loss, or misuse.
7. User Rights
Users have the right to:
- Access, update, or delete their personal information.
- Opt-out of receiving marketing communications.
- Withdraw consent for data processing.
- Lodge complaints with data protection authorities if their rights are violated.
8. Grievance Officer
As per Rule 5(9) of the Data Protection Rules, we have appointed a Grievance Officer for handling data-related concerns. You can contact:
- Name: Jitender
- Email: info@ishisolar.com
- Phone: +91-9599519564
9. Changes to This Privacy Policy
We will notify users of any updates to this Privacy Policy at least once a year. Users are encouraged to review this policy periodically.
10. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
- Company Name: Ishi Solar
- Email: info@ishisolar.com
- Phone: +919-965-004-6041
11. Legal Compliance
This Privacy Policy is in compliance with:
- The Information Technology Act, 2000 and associated Data Protection Rules.
- Rule 4(1) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
- Rule 3(1)(h) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.